Cancel Your CHEOLO Premium Subscription
You're in control of your membership
Cancelling future renewal should be straightforward. Once Premium subscriptions go live, the website must provide a clearly labelled cancellation button accessible without unnecessary obstacles. You will be asked to identify the relevant membership, review the effective date and confirm the cancellation. CHEOLO will issue a durable electronic acknowledgement with the time and effect of the request.
Cancel your subscription online
What happens after cancellation?
Stopping renewal prevents further charges for later periods. The terms shown at purchase determine how long access to already-paid features continues, subject to mandatory consumer rights. Cancelling does not require deleting your account or losing the free features available to members. A cancellation request and an immediate statutory withdrawal are different actions.
If you can't log in
Write to support@cheolo.com with your account email and any available subscription reference. We will use a secure verification process to identify the subscription without asking for a full card number or password. Where applicable, the public legal cancellation flow must still comply with §312k BGB and cannot be made dependent on an inaccessible member login.
Need a refund or withdrawal?
For statutory withdrawal within the applicable period, use Withdraw from contract or write to support. For a duplicate charge, billing error or defective service, read the Refund and Cancellation Policy.
Current status: No live Cheolo Premium subscriptions are available for purchase. This page describes the workflow that must be functional before payments are enabled.